Testimonials
What Clients Say About New Leaf Properties™
We’ve been in the business of property management for over 25 years, and there’s a reason why people trust us. See just what makes us different, and why our clients recommend us for our property management services.
Rental Reviews
Condo Reviews
Rental Reviews
I have used the services of Steve Osmond and New Leaf Properties for several years with my residential rental units in Calgary. I’ve found Steve to be very professional and attentive to my tenant’s needs. He is always ready to respond with appropriate advice and service, and has been instrumental in providing “worry free” operational support for those units under his care. Frankly, without his exceptional service, I’m not sure how my fellow co-owners and I would manage the portfolio. His complete service, including the exceptional on-line portal and reports, is by far the best property management service I’ve seen in my 30 years of revenue real estate investing.
Leah Bardell
Steve is keen to help, attentive to details and making sure that property is maintained and taken care of. He is also well representing my interests as a land lord and working smartly and efficiently.
Hatem
Terrific company to work with and true professionals within the industry. Nothing but great experiences in dealing with the team here.
Pete West
I have been a director on two different condo Boards for a little over 5 years now. I am happy to recommend New Leaf who has worked extensively with us. Getting things done is their trademark.
Lisa Martin
As the owner of a single property, I struggled to find a property manager who could help me without completely eating up all the rent. Many property managers won’t even take on a single-property client. Steve Osmond has been patient, reliable and I have received good feedback from tenants about him. Repairs have been prompt and reasonable. The management portal is also convenient. The property is in good hands and I can now breathe easy. I would recommend Steve Osmond to other
rental property owners.
Stephen F. Bosch
Fantastic service and professionalism. He made the process of finding a condo a great experience. The online portal makes things so easy and seamless. I would highly recommend New Leaf Properties.
Andrea B
Hearing of New Leaf was as the result of a very high recommendation from a friend of my oldest
daughter. This individual is someone who would normally compete with New Leaf, but due to circumstances had to scale back her own business. After my first meeting with Steve, simply put, I stopped looking at ‘others’, and elected to go with New Leaf. The contractual aspects were very straight forward and dispensed with quite quickly, having had my lawyer take a look at the contract, and which she had no concerns with. Steve then did his advertising as promised, and within five weeks we had a tenant signed, background checked, and moved in. Since then, the process has been very smooth, making my life as a new landlord trouble-free, which is exactly what I was looking for when I first contracted with New Leaf.
Mike Bullis
Steve did a remarkable job in making me feel safe and finding the right tenant. The tenant is low maintenance, Steve is low maintenance and the only thing I experience is the money coming into my account every month. It’s been nearly a year and not a single issue. The investment is well worth the service.
Reda
With years and years of experience in the field, no stone will be left unturned. You will have the utmost of care and attention to detail if you choose this company to work with and to take care of your management requirements.
Rhonda Neufeld
Renting from New Leaf Property Management was everything you’d expect from a property management company – professional, honest and helpful. Our concerns were heard and we were treated with respect.
Paris Gauthier
Steve did a remarkable job in making me feel safe and finding the right tenant. The tenant is low maintenance, Steve is low maintenance and the only thing I experience is the money coming into my account every month. It’s been nearly a year and not a single issue. The investment is well worth the service.
Yang Xiao
I used New Leaf Property Management to manage my townhouse. As a new mom, they made sure that they did everything for me. They found me amazing tenants and did all the work to find them, including record checks and advertising. My tenants stayed for well over a year. It was a great experience and I would definitely use them again.
Amanda Farrish
Very good people to deal with. Made the rental process quick and easy.
Robert Macrae
Steve and his crew are very professional and responsive. New Leaf does a great job.
Don Mercier
I have been dealing with Steve since late 2018 and have always appreciated his straight-up, on the ball, no-nonsense approach to managing my property.
His level of service always made me feel like I was a priority client and New Leaf has always done their best to communicate when issues or incidents arose at my property and have them resolved.
I’ve always felt confident that my property was being handled well by competent people. I would highly recommend their service to anyone!
David Khan
Condo Reviews
We transitioned Property Management services for our building from FSR to NLP in June 2017. Elizabeth has provided exceptional service to our Condo Corporation and always displays the utmost professionalism. She has managed major upgrades to our security and safety systems, as well as guided us through two challenging insurance claims. She is proactive on identifying and addressing building issues, and has helped us execute our Reserve Fund Plan. Thanks to Elizabeth, we are far less reactive than with FSR, which saves us money and reduces great amounts of frustration.
Marianne Mandris
Excellent professional and quick service when I had questions related to my condo at Seton Park Place.
Jo-Anna Matthew
One of the things I appreciate most is Steve’s communication – he’s able to communicate the right level of detail at the right time and when I do ask questions, his responses show that he’s clearly paying attention to the details and giving thought to the situation. Now the properties are rented and everything is going smoothly. I would highly recommend Steve and would not hesitate to have him manage more properties.
Tyrone
I am a contractor that had a hard time getting paid a deductible portion of an insurance claim that was over a year old. Once New Leaf took over the property and was made aware of the payment, got the deductible payment out.
Branden Fraser
He helped me get my rental application submitted promptly and without any issues. He was always available for any questions I had throughout the entire process. Additionally, for the pre-possession walk through he was very thorough and made sure everything was in proper order. I would 100% recommend New Leaf to anyone looking for a great rental experience!
Alex Churchill
As a seasoned member of a number of condo boards over the years (and as a contractor) I can’t say enough about [New Leaf’s] integrity, work ethic, and attention to detail.
Andrew McCraney
The team work hard and care for our property. They are highly qualified and very involved in the field. I would never hesitate to recommend them.
Dianne Battams
Steve Osmond has been patient, reliable and I have received good feedback from tenants about him.
Repairs have been prompt and reasonable. The management portal is also convenient.
The property is in good hands and I can now breathe easy. I would recommend Steve Osmond to other
rental property owners.
Stephen
I was apprehensive to hire a property manager as this was my first time renting out a property. Steve
came highly recommended from the realtor who’d helped me purchase my first home. I think I was
scared in general because of the tenant-related horror stories I kept hearing (from people that have
never rented out a home before).
Needles to say, Steve did a remarkable job in making me feel safe and finding the right tenant.
Reda
The process has been very smooth, making my life as a new landlord trouble-free, which is
exactly what I was looking for when I first contracted with New Leaf.
To date we have gone through one(the first) 12 month renewal, and I have every intention of doing our
second in about 5 ½ months.
Mike
We have worked with [New Leaf] for years and have always found them to be professional, knowledgeable and very hard working!
Angela Stanton
An exceptionally positive experience! Steve handled all of my questions, concerns, and needs quickly and effectively. He was professional, knowledgeable, courteous, friendly, and supportive. I’m very happy in my new home thanks to New Leaf Properties and I highly recommend this company.
Irishivy
I stay at a New leaf property for over a year and had a fantastic experience. If I had and issue or questions I could easily get them resolved right away. Highly recommend for anyone looking for anyone looking!
Rahul Singh
Been working with them over 3 years, as a happy customer. I trust them and rely on them.
Angela Stanton